A dedicated and advanced system for managing after-sales service, able to make equipment and plant parts intelligent and interactive, even if of past supply.
Available for customers who already have a Cusinato machine (installed after 1990), for which they can request their own QR code, and also for new customers, who will find the QR code already fixed on the equipment.
https://www.youtube.com/watch?v=3evGCw0-js8
Cusinato Help Desk
Main features
With the Cusinato Help Desk it will be possible for the customer to check the progress of spare parts requests, assistance tickets and be alerted on the next maintenance actions in schedule.